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At Booming Mart, we want you to be happy with your purchase. If you are not satisfied with your item for any reason, you can return it for a full refund within 10 days of purchase.
To return an item:
- Contact customer service at [email protected] to initiate a return.
- Package the item securely in its original packaging, if possible.
- Include a copy of your receipt or packing slip.
- Write the return authorization number on the outside of the package.
- Ship the package back to us using the prepaid shipping label that we will provide.
Returns must meet the following criteria:
- The item must be in its original condition, with all tags and labels attached.
- The item must be unused and unworn.
- The item must be in the original packaging, if possible.
- The item must be returned within 10 days of purchase.
The following items are not eligible for return:
- Final sale items
- Personalized items
- Gift cards
- Digital products
Once we receive your returned item, we will inspect it to make sure it meets the return criteria. If the item is approved for return, we will issue a full refund to your original payment method within 3-5 business days.
If you would like to exchange your item for a different size or color, please contact customer service at [email protected] We will be happy to help you process your exchange.
If you have any questions about our return policy, please contact customer service at [email protected] We are here to help!
Last updated: September 26, 2023